…a Group that, since 1993, has been operating in the Debt Recovery and Credit Management sector, dealing with Non-Performing Loans (NPL). Our steady and constant growth places us at the head of the sector of our competence for what concerns:
1-Spread of the debt collection network throughout the national territory;
2-A bouquet of services to be offered;
3-Qualified agents.
We have always favored tailor-made services…an approach that allows us to build, within a complete bouquet of services, a professional relation with our clients, which tends to become an actual partnership.
Both focussing on details and paying profound attention on training, helped us to forge a network of professionals having the client’s satisfaction as the main goal, as well as the current legislation (regularly conforming to the upgrades given by the Authorities responsible). We developed internal systems that empower us by giving us the possibility to communicate just in time with our clients, in doing so we offer a constant monitoring on the outcomes achieved: that is what the word “Transparency” means to us! The very same concept that governs the relation between obligors and our debt collection network: perspicuity free from ambiguity and vagueness, and clarity when expounding conceivable and concrete solutions.
We talked about a bouquet of services to be offered: starting from Extrajudicial Recovery, of course including all its procedures, through Legal Assistance with law firms under permanent agreement, towards Proactive Credit Management (in order to avoid NPL with a correct monitoring and targeted measures of credits exposure)… those are just few of the services we have to offer.
Commercial information, inspection and trace.
Credit management with epistolary requests, phone collection and home visits.
Extrajudicial debt collection through four different stages: Letter of Formal Notice, Domicile Verification, notification of Injunctions and Intimations.
With the assistance of national law firms under permanent agreement.
© SERVICE LINES srl
Via V. Ghislandi, 24
24125 Bergamo
Phone: 035 226070
Fax: 035 247443
mail@servicelines.it
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Service Lines S.r.l. pone al centro della propria attività la qualità dei servizi offerti, la trasparenza nei rapporti con i clienti e la costruzione di relazioni fondate su fiducia, correttezza e professionalità.
Nonostante l’impegno costante nel garantire elevati standard operativi, possono verificarsi situazioni non pienamente rispondenti alle aspettative del cliente o criticità nell’erogazione dei servizi. In tali circostanze, Service Lines S.r.l. considera prioritario intervenire con tempestività per analizzare quanto segnalato e individuare le soluzioni più opportune.
A tal fine, il cliente può formalizzare un reclamo scritto a Service Lines S.r.l., che provvederà a prenderlo in carico e a fornire riscontro nel rispetto delle procedure aziendali e della normativa applicabile.
Il reclamo può essere trasmesso attraverso i seguenti canali:
• e-mail reclami@servicelines.it
• PEC: reclamiservicelines@pec.it
Le contestazioni presentate da terzi, inclusi eventuali legali, potranno essere valutate solo se corredate da procura e documento d’identità del soggetto interessato
Società autorizzata allo svolgimento di attività di recupero crediti ai sensi dell’art. 115 TULPS – Licenza rilasciata dalla Questura di Bergamo. Società iscritta al Registro degli Operatori di Comunicazione (ROC) – Iscrizione n. 29358 presso AGCOM.
© SERVICE LINES srl - Via V. Ghislandi, 24 - 24125 Bergamo - Tel. 035-226070 - Fax 035-247443 - mail@servicelines.it P.IVA 02268170160 REA 276222 - Cap. Soc. 99.000 € - Privacy Policy - Cookie Policy - Privacy preferences - Crediti: Linoolmostudio